Program: Community Action Program
Job Type: Full Time
Job Location: Varies
Education: Bachelors Degree
The Case Manager encourages the clients to continue with their education whether it is to get their GED, continue on with vocational training, etc. so that eventually they will not need public assistance and in turn, get a job that will help them support their family.
QUALIFICATIONS:
- Bachelor’s degree in Social Work or related field/ Experience working in a non-profit/human service setting.
- Knowledge of community resources and counseling/social work practices with high-risk populations.
- Experience working with persons in crisis.
- Good documentation skills.
- Excellent written and verbal communication skills, and ability to establish rapport.
- Ability to motivate others toward achieving goals.
- Ability to work independently with a strong sense of focus, task-oriented, nonjudgmental, open personal qualities, and clear sense of boundaries.
- A strong sense of and respect for confidentiality involving both clients and fellow employees.
- Ability to work in a variety of settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate.
- Ability to legally operate a motor vehicle and provide own transportation.
RESPONSIBILITIES:
- Provide holistic and comprehensive case management services to all clients including intake assessment, benefit assessment, goal setting, long-term care plan development, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy, and referrals.
- Meet with clients weekly or bi-weekly for up to 12 months, for the first six months of a client’s participation in the program, at least 80% of follow-up meetings should be held in person rather than over the phone.
- Connect families with needed and available community resources.
- Follow-up with clients and agencies as appropriate to document the use/success of referral.
- Input accurate and complete data for all contacts with clients into the agency database.
- Ensure that all documents submitted on behalf of a client are valid.
